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      • [PDF] Why New Systems Fail: An Insider’s Guide to Successful IT Projects Free Download by Phil Simon | Publisher : Course Technology PTR | Category : Computers & Internet | Tags : Erp, Marketing, Management, Systems, Business, Testing | ISBN-10 : 1435456440 | ISBN-13 : 9781435456440
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      • Why New Systems Fail: An Insider's Guide to Successful IT Projects by Phil Simon, Publisher : Course Technology PTR
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      • A Fortune 500 manufacturing company spent millions attempting to implement a new enterprise resource planning (ERP) system. Across the globe, a 150-employee marketing firm built and tried to implement a proprietary customer relationship management (CRM) system. For two very different companies doing two very different things, the outcomes were identical. In each case, the organization failed to activate and utilize its system as initially conceived by senior management. And these two organizations are hardly alone. On the contrary, research indicates that more than three in five new IT projects fail. Many miss their deadlines. Others exceed their initial budgets, often by ghastly amounts. Even systems activated on time and under budget often fail to produce their expected results and almost immediately experience major problems. Although the statistics are grim, there is at least some good news: these failures can be averted. Organizations often lack the necessary framework to minimize the chance of system failure before, during, and after beginning IT projects. Why New Systems Fail provides such a framework, with specific tools, tips, and insight from the perspective of a seasoned, independent consultant with more than a decade of related experience. The book examines in great detail the root causes of system failures. Detailed case studies, examples, and lessons from actual system implementations are presented in an informative, straightforward, and very readable manner. More than a theoretical or technical text, this book offers pragmatic advice for organizations both deploying new systems and maintaining existing ones.

        Table of Contents

        Chapter 1 Introduction

        Part I: Deciding to Take the Plunge
        Chapter 2 Why Organizations Maintain Legacy Systems
        Chapter 3 Why Organizations Implement New Systems
        Chapter 4 The Replacement System

        Part II: System Selection
        Chapter 5 The Sounds of Salesmen
        Chapter 6 Business Processes
        Chapter 7 Support for the New System
        Chapter 8 Selecting Consultants

        Part III: The System Implementation
        Chapter 9 Implementation Strategies and Phases
        Chapter 10 The Group Responsibility Matrix
        Chapter 11 Setup Issues
        Chapter 12 Testing Issues
        Chapter 13 People Issues, Roles, and Responsibilities
        Chapter 14 Reports and Interfaces
        Chapter 15 Documentation Issues

        Part IV: The Brave New World of Post-Production Life
        Chapter 16 Ongoing System Maintenance
        Chapter 17 Operational Changes and Risks

        Part V: Maximizing the Chance of Success
        Chapter 18 Mid-Implementation Corrective Mechanisms
        Chapter 19 Audits
        Chapter 20 Contingency Planning
        Chapter 21 Employee- and Consultant-Based Strategies
        Chapter 22 Intelligent Expansion
        Chapter 23 Conclusions and General Rules of Thumb

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      • Book Name : Why New Systems Fail: An Insider’s Guide to Successful IT Projects

        Edition : 1

        Author : Phil Simon

        Publisher : Course Technology PTR

        Category : Computers & Internet

        ISBN-10 : 1435456440

        ISBN-13 : 9781435456440

        ASIN : 1435456440

        Pages : 351

        Language : English

        Publish Date : February 23, 2010
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